Refund Policy
Last updated: 2026-05-02
Draft. This page is a placeholder while the production version is being finalised. For binding terms, contact hello@deckdrop.app.
30-day refund window
New Pro and Studio subscribers can request a full refund within 30 days of the first paid charge if DeckDrop didn't work out for them. Refunds for renewal charges (after the first month) are at our discretion and typically issued for billing errors or extended outages.
How to request
Email billing@deckdrop.app from the address on your account with the words “refund” and your subscription period in the subject. We'll process the refund through Stripe within 5 business days.
Cancellations
You can cancel any time from the billing page. Your subscription stays active until the end of the paid period; we don't charge again after cancellation.